Privacy Policy for CSC Jewellers Gold Saving Scheme

CSC Jewellers ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our Gold Saving Scheme mobile application ("App") and associated website and services, and outlines how we collect, use, disclose, and safeguard your data.

1. Information We Collect

Personal Details:

Name, Phone Number, E-mail id (Optional), Address, Date Of Birth

Identification Info:

Aadhaar Card Number and Image (Required)

PAN Card Number and Image (if applicable)

Payment Data:

Amounts Paid, Payment Modes (Cash, UPI / Bank Transfer, DD)

Nominee Info:

Nominee Full Name, Phone Number (Optional), Aadhaar Card Number and Image (Required)

Device Info:

Device ID, IP Address

2. How We Use Your Information

We use the information collected for the following purposes:

• To manage and operate your Gold Saving Scheme account
• To verify your and your nominee's identity (as part of scheme security)
• To send payment reminders, scheme updates, and maturity alerts
• To provide customer support and respond to queries
• To improve app performance and ensure a secure experience
• To inform you about new schemes, services, or promotions (with consent)

3. Data Sharing and Disclosure

• No Sale of Data: We do not sell, rent, or trade your personal or nominee information to third parties.
• Internal Use: Information is only accessible to authorized staff on a need-to-know basis to manage your Gold Saving Scheme account.
• Legal Compliance: We may share your or your nominee's data with government or regulatory authorities when required by law.

4. Data Security

We implement strict security protocols to protect your data. All your information is stored securely and transmitted using encrypted methods. We take all reasonable steps to ensure your data remains confidential and safe from unauthorized access.

• Encryption: All data storage and transmission is protected using SSL and other encryption technologies.
• Restricted Access: Sensitive information is accessible only to authorized personnel.
• Regular Audits: We perform routine security checks and audits to maintain the app's safety and integrity.

5. Your Rights

• Access: You may request to view your personal and nominee details at any time.
• Update: You have the right to update or correct any of your information.
• Delete: You may request deletion of your data, subject to scheme and legal requirements.
• Support: For any privacy concerns or data-related requests, contact us at support@cscjewellers.com.

6. Data Retention

We retain your data, including nominee details, under the following conditions:

• As long as your scheme is active
• For a limited period after closure, as required for audits or legal purposes
• As per applicable laws and regulatory requirements

7. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If such data is accidentally collected, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new "Effective Date." Continued use of our app implies your acceptance of the revised policy.

9. Contact Us

If you have any questions or privacy-related concerns, please contact us:

CHINNI SRINIVASULU CHETTY JEWELLERS [CSC Jewellers]
Nellore, Andhra Pradesh, India
📧 Email: support@cscjewellers.com
📞 Phone: +91-93471 03615